• Methods of Payment
• State Sales Tax Policy
• Pricing Policy

1.    Click on the Shopping Bag link on the top right of the screen when you are ready to check out and place your order.
2.    Our system will check the availability of all of the items listed in your Shopping Bag and show if the item is In Stock or Back ordered. You may modify your order on this screen.
3.    Once you have confirmed the items you must verify your address information and credit card information and press Checkout.
4.    For added security we have added CVV2 number field in addition to your Credit Card Number. These 3 or 4 digits can be found on the back of your card. Your order will not be submitted until you press the Final Checkout button.
5.    Your credit card will not be charged until your order is SHIPPED.
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If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered matches your credit card statement exactly. Please refer to your credit card company if the problem persists.

*At this time, we are unable to accept the following as forms of payment: Roots Gift Certificates, Store Credit Notes and Personal Checks.[top]

Sales Tax Policy
Currently Roots.com USA collects applicable sales tax in the following states where we currently operate stores or our online partner PFS Web Inc. has operations; California, Colorado,  Michigan, New York, Utah, Tennessee and Texas.

The on screen total is an estimate that may very slightly from your final cost. The final sales tax cost will be calculated at the time and day when your order is shipped. If you have any questions regarding our sales tax policies please contact us at 1-800-208-0521. [top]

Pricing Policy
Please note all prices shown on Roots.com USA are in U.S. funds. Our merchandise prices online typically match those of our corporate U.S. Stores. There may be price differences due to promotions, markdowns and special events. [top]